Warranty

JCBespoke Teak Furniture warrants that its merchandise are free from manufacturing defects (workmanship and/or material) and will either give credit or replace defective parts for a period of up to one (1) years from the date of purchase in accordance with the conditions set forth below. If a manufacturing defect is found, JCBespoke Teak Furniture should be notified promptly of the defect and supplied a copy of the invoice and delivery ticket. Inspection via digital image sent by customer to JCBespoke Teak Furniture may be necessary to verify that a manufacturing defect exists. If replacement is required in accordance with this warranty and the defective material or merchandise has been discontinued or unavailable, JCBespoke Teak Furniture reserves the right to select and supply similar merchandise or offer full credit for the merchandise; otherwise the same material or merchandise will be supplied for replacement purposes.

Limited Term Warranty: 1 year from day of purchase

WARRANTY IS VOID FOR ANY OF THE FOLLOWING CONDITIONS:

  1. Improper maintenance or improper use resulting in damage.
  2. Any product modifications by dealer, consumer, or other parties not authorized by JCBespoke Teak Furniture will void this warranty.
  3. Warranty does not cover minor variations or differences between website images and your furniture.
  4. Cost of packaging and shipping to and from our warehouse not covered by the warranty unless otherwise stated.
  5. This warranty covers only articles of furniture intended for residential use only, does not cover any industrial, commercial, institutional, or rental use.
  6. Dissatisfaction due to buyer’s remorse.
  7. Normal wear and tear.
  8. Damages incurred during transportation. (If shipping damage is evident upon delivery of item(s), please refer to FAQ for instructions and procedures to claim damages)
  9. Damages incurred during assembling or maintenance.
  10. Damages incurred by accidents or abuse.

This warranty is made SOLELY TO THE PURCHASER and is NON-TRANSFERABLE under any circumstances. It is the purchaser’s responsibility to contact JCBespoke Teak Furniture with claim. We advise all purchasers to retain invoices for a minimum of one year for warranty purposes.

This warranty supersedes and replaces all implied warranties of merchantability and use for particular purpose. No representative, employee, or agent of JCBespoke Teak Furniture or any other person is authorized to assume for JCBespoke Teak Furniture any additional liability or responsibility in connection with JCBespoke Teak Furniture merchandise except as described above. Implied warranties or merchantability and fitness of the merchandise are limited to a period of one (1) years from the date of purchase. In no event shall JCBespoke Teak Furniture be liable for indirect, consequential or incidental damages of any kind.